Privacy Policy

Our Commitment to Your Privacy

The Orange (“The Orange”, “we” or “us) is committed to protecting your privacy. We value the trust of our subscribers and all others who work with us, and we recognize that maintaining your trust requires that we be transparent and accountable in how we handle your personal information. For that reason, we call our Privacy Policy and Practices “Our Commitment to Your Privacy.”  This privacy policy is incorporated into and subject to the terms and conditions of The Orange Terms of Use agreement.


In this privacy policy The Orange makes use of the following terms:

“Personal Information” means all information which may be considered to be personal information or information about an identifiable individual and or existing juristic person (where applicable) in terms of the Electronic Communications and Transactions Act no. 25 of 2002 (“ECTA”), the Consumer Protection Act no. 68 of 2008 (“CPA”), the Protection of Personal Information Act no. 4 of 2013 (POPIA) and the General Data Protection Act (GDPR).

“User, you or your” refers to any person who makes use of this site, including clients.

What Personal Information Do We Collect and Why?

We ensure that the information provided is only provided for a specific prescribed purpose and that it complies with the National Credit Act nr 34 of 2005. Where specific consent is needed from consumers it is obtained before providing clients with information.

Obtaining Consent

We do not, except where otherwise permitted by law, collect, use or disclose your personal Information without your consent.  

Use and Disclosure of Personal Information

The Orange conducts its business in accordance with South African legislation and General Data Protection Regulation (GDPR) from the EU. The Orange considers it imperative to protect the privacy interests of data subjects.

Retention of Personal Information

All personal Information retained on our database is in accordance with the retention provisions set out in the applicable Laws and regulations of South Africa as well as the General Data Protection Regulation (GDPR).

Ensuring Your Personal Information is Correct and Accurate

You have a right to ensure that your personal information is accurate, complete and up-to-date.


We have adopted an industry grade best of breed security model to protect your personal information.  As part of our security model, we have implemented fire-wall technology, password controls, encryption processes, antivirus software as well as physical measures.  We have a stringent information security policy in place that every officer, employer and supplier of The Orange must adhere to.

Updating of Privacy Policy

We reserve the right, in our sole discretion to update, modify or amend (including without limitation, by the addition of new terms and conditions) this Privacy Policy from time to time with or without notice. You therefore agree to review the Privacy Policy whenever you visit our website for any such change. Save as expressly provided to the contrary in this Privacy Policy, the amended version of the Privacy Policy shall supersede and replace all previous versions thereof.

Please check our site on an on-going basis or contact for the most up-to-date information on our privacy practices.